What is SFA?

Acronym for Sales Force Automation. A technique of using software to automate the business tasks of sales, including order processing, contact management, information sharing, inventory monitoring and control, order tracking, customer management, sales forecast analysis and employee performance evaluation.

What is CRM?

Acronym for Customer Relationship Management. CRM is an industry term for software solutions that help enterprise businesses manage customer relationships in an organized way.

So what is ShadowPortal?

ShadowPortal is my implementation of both technologies in a role-based environment. SP ensures that salespeople can capitalize on every opportunity and remain focused on their most critical tasks. Primarily designed to support exotic car dealerships, It is being built modular to allow for expansion into other business models.